The Customer Service /Insurance Representative assists patients with insurance related questions and problems, corrects insurance computer screens, assists patients in filing insurance claims and completing insurance forms, works with insurance companies to pre-certify patients for surgery, answers patient correspondence, and performs related duties. Preferred Experience in Medicare Billing.
- High School diploma or GED is required.
- Prior Customer Service experience is preferred.
- Telephone etiquette, effective communication skills, and the ability to respond calmly and professionally in emergency situations are required. Knowledge of computer keyboard, facsimile, and medical terminology is preferred.
- Respect for and ability to follow Clinic’s Confidentiality Policy/HIPAA Policy/Procedures.
APPLY NOW - To apply for a position(s), complete one of the following options: Online Application, PDF Application or Word.DOC Application For more information on becoming a member of the Brown Clinic team, contact Human Resources at 605-884-4247 or click here.