Blog Post

No Show & Cancellation Notice


Given busy and challenging schedules, it is understandable that patients will need to occasionally reschedule or cancel their appointment.  When this occurs, it is important to share advance notice with your medical provider allowing other patients to schedule an appointment to receive much needed care and treatment.  If you need to reschedule or cancel an appointment, please call the clinic as soon as possible.

To emphasize and encourage advance notice of changes to patient appointments, the Brown Clinic will implement a new policy and fee of $25 in 2022 for patients who fail to reschedule, cancel, and/or “No Show” appointments as follows:

  • Patients who fail to arrive on-time for their scheduled appointment time, preferably 15 minutes prior to their scheduled time.
  • Patients who fail to reschedule or canceling their appointment at least 24 hours prior to their scheduled time.